Frequently Asked Questions
WILL THERE BE ANY ADDITIONAL CHARGES?
Generally, ShipinBoxes will provide a quote based on a door to port service (unless you request additional services). You need to be aware of any destination port charges or customs duties that may apply after your goods reach the destination port. For New Zealand, you will need to engage a qualified Customs Broker to organise a clearance of your goods through customs & quarantine as well as to organise final delivery. The friendly team at ShipinBoxes can recommend or engage a local broker for you and will advise further on any charges you might incur. You can also google New Zealand Customs Brokers to find the best deal and keep your costs down.
WHERE WILL THE CONTAINER GO?
This will depend on the access at your property. We will discuss this with you to determine if you have adequate access for a side loader and container. We can also assist with finding an alternate delivery point such as a storage facility. Remember that you need to have permission & any relevant permits/forms from the relevant parties (landowner/local council etc) for a container to be left for up to 5 days. We can help with this as required. Refer to your local council's website for more information.
HOW DO I KNOW HOW MUCH SPACE I NEED?
Generally, a 20ft container will hold a 2-3 bedroom house worth of goods or an average car and a few extra pieces. A 40ft container will hold a 4-5 bedroom house or an average car and a 2-3 bedroom house worth. Saying this, everyone has a different amount to ship. If you're unsure of how much space you need, one of the team at ShipinBoxes will be glad to run through this with you over the phone. If you are borderline, we would always recommend going with larger size unless you know you can prioritise items if they don't fit as you want to make sure they are packed safely and securely and need to take into account packing materials and void space. We will send you helpful packing tips and tricks once you book to help you use space efficiently and safely.
Frequently Asked Questions
CAN I DRIVE THE CAR ONTO THE SHIP?
When transporting a car via a Roll-on/Roll-off (RORO) service, it needs to be delivered via an authorised tow truck. The team at ShipinBoxes will include this cost in your quote when you request it. If you are based more than 30km away from the port, it can sometimes be more economical to drive your car closer to the port to have it collected. Ask one of the friendly team at ShipinBoxes for more information!
CAN I LEAVE PERSONAL ITEMS IN THE CAR?
When shipping via a Roll-on/Roll-off (RORO) service we would always recommend that you completely clear your vehicle of all personal goods and ensure that it has been thoroughly (we recommend professionally) cleaned prior to shipment. If you are wanting to ship personal goods as well, we'd recommend using a Shipping Container option instead.
WHAT ELSE SHOULD I CONSIDER?
There are a lot of things to consider when transporting your vehicle to New Zealand such as cost, personal attachment, compliance, applicable taxes etc.
Please note that most cars are subject to taxes on import to New Zealand however exceptions for returning residents & new Immigrants can apply.
You also need to make sure that your vehicle is thoroughly cleaned both inside and out before export (we recommend professional cleaning). Cars will always be inspected by quarantine services and even if you have cleaned it yourself we would still recommend allowing $100-$200NZD to cover cleaning/vacuuming fees as New Zealand Quarantine is especially strict on items coming in.
We recommend referring to the NZ Transport Authorities website & the NZ Biosecurity website for more information.